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Retail

The latest news updates on the retail segment of the automotive industry.
NYC Auto Show
Daily 5 report for April 16: The big surprise story from the New York auto show

Led by Subaru and Hyundai Motor Group, the 2025 show from the Big Apple reminded some of us that an auto show can still generate plenty of news.

Daily 5 report for April 16: The big surprise story from the New York auto show
Ford
Ford tells dealers it might raise prices in May if tariffs continue
Ford tells dealers it might raise prices in May if tariffs continue
Final Assembly
Tesla store reclaims Cybertruck after 5-day ‘test drive’
Tesla store reclaims Cybertruck after 5-day ‘test drive’
Volkswagen
VW guarantees current U.S. vehicle pricing through May as tariffs sow confusion
VW guarantees current U.S. vehicle pricing through May as tariffs sow confusion
Manufacturing
Livestream recording: Tariffs, car pricing and shopper trends from the New York auto show
Volkswagen
VW guarantees current U.S. vehicle pricing through May as tariffs sow confusion
Finance Insurance
F&I tips: Managers should try out their presentation at the sales desk
Service And Parts
Service advisers: Prepare for different customer reactions to bad news
Retail
Dealerships adopt ‘business as usual’ mindset amid tariff uncertainty
Buy-Sell
Applewood, Parker auto groups acquire dealerships in B.C., Ontario
Dealership buy-sell database updates: Top 150 groups included in 10 deals across 8 states
Grubbs Family buys 4 dealerships, with another pending, from Foundation Automotive
Bennett Automotive Group sells Provincial Chrysler in Windsor, Ont.
Senate confirms Trump’s FTC commissioner pick
Record 20% of new-vehicle borrowers used 84-month loans in Q1, Edmunds says
Personal claims assistance can help dealership overcome competitor’s cheaper F&I coverage
Groups, dealerships work to recruit more female service technicians
Honda sued by Maryland dealership that claims Acura EV is a lemon
Emphasizing value-added services in your shop more important than price
Clutch opens $6.5M Toronto-area facility to recondition hundreds of used cars weekly
Lithia pursuing stronger used-vehicle sales volume in 2025
Arizona’s Chapman Automotive Group sues similarly named used-vehicle dealer
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Best Practices

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How Mungenast Acura used Internet savvy, inventory management to climb rankings
How Mungenast Acura used Internet savvy, inventory management to climb rankings
Asbury Automotive dealership builds client base, loyalty with clinic
How Damian Lillard Toyota rewrote the retail playbook and became customer retention champ

Sales

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European sales rose 3% in March, as EVs, plug-in hybrids and Chinese brands surge
Interactive data dashboard: Get the latest Europe sales and other key statistics
New-vehicle prices on track to rise by 5% by year-end; March may mark high point for sales, NADA economist says
Leo Michael cartoon: Tariffying!
VW ID Buzz sales benefit from stronger West Coast availability, interest in two-tone models
BMW’s Q1 sales dragged down by China slump

Marketing

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Column: Steering through the tariff maze
Column: Steering through the tariff maze
Stellantis pulls Jeep, Ram and Dodge tariff-response ads after built-in-USA scrutiny
Ineos Grenadier billboard: We’re not a Land Rover Defender
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