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Retail

The latest news updates on the retail segment of the automotive industry.
Finance Insurance
‘Mindset’ matters for a dealership finance manager

An auto dealership finance manager’s “belief system” heavily contributes to their finance and insurance performance, according to Jeremiah Shelton, vice president of training and development for F&I product provider EasyCare.

‘Mindset’ matters for a dealership finance manager
Toyota
Toyota divides retiring Chris Reynolds’ North American role across 4 top managers
Toyota divides retiring Chris Reynolds’ North American role across 4 top managers
Retail
Live talk at noon March 31: Top 150 Dealership Groups and automotive retail
Live talk at noon March 31: Top 150 Dealership Groups and automotive retail
Finance Insurance
Dealership average F&I gross profit per vehicle still up 50% from 2019
Dealership average F&I gross profit per vehicle still up 50% from 2019
Retail
2025 Best Dealerships To Work For application deadline nears
EV
Canada freezes Tesla’s $43M in EV rebate payments following flood of last-minute claims
Final Assembly
Suspect arrested in connection with theft of 8 Chevrolet Corvettes from Bowling Green plant
Finance Insurance
Scammers are pushing auto loan fraud to record levels
Service And Parts
The recipe for a better adviser-technician relationship: Heaping spoonfuls of communication
Canada Best Practices
A well-timed gamble boosts VW dealer’s sales
Dealership buy-sell database updates: Details on 11 new transactions in 8 states
#1 Cochran Automotive acquires first Mercedes-Benz store
Roadsport Auto Group buys Southwestern Ontario Ford dealership
Champ expects more states to add electronic titling; N.J. e-lien deadline near amid growth in demand to go digital
Economic and psychological factors influence car buyers in the F&I office
FTC firings could put consumer rulings in legal limbo
Goodyear tops in two vehicle categories, while overall customer satisfaction drops in J.D. Power tire study
Use role-playing to improve service adviser performance
Want to win over female customers? Offer mobile service
Amazon eyes used-car sales
FTC: Nearly $1 million in refunds tied to settlement with Vroom going out to customers
High used-car prices stuck in neutral amid slim pickings
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Best Practices

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Asbury Automotive dealership builds client base, loyalty with clinic
Asbury Automotive dealership builds client base, loyalty with clinic
How Damian Lillard Toyota rewrote the retail playbook and became customer retention champ
In-depth training program helps Oklahoma dealership group boost metrics, share lessons learned

Sales

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Europe sales drop as economic uncertainty weighs on buyers
European car sales fall 3% in February despite gains at VW, Ford, BMW and Renault
Dacia Sandero on track for February sales win; VW Golf slows; Tesla Model Y stumbles
Interactive data dashboard: Get the latest Europe sales and other key statistics
Cleveland-Cliffs is incentivizing workers to buy American cars
February auto sales dip slightly, but consumer spending is up

Marketing

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VW, Kong partner on ID Buzz-inspired dog toy to benefit animal shelters
VW, Kong partner on ID Buzz-inspired dog toy to benefit animal shelters
Volkswagen’s top U.S. marketer on its ‘SNL’ sponsorship and EV strategy
Fed leaves interest rates unchanged; dealers say high rates are still a problem
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