Best Practices
When the blue LED lights turn on, Baxter Auto Group service technicians know to keep the doors and windows closed to save energy.
When the blue LED lights turn on, Baxter Auto Group service technicians know to keep the doors and windows closed to save energy.
Automotive News welcomes ideas of dealership best practices which aid stores in saving money and improving businesses. Submit your idea for review by Automotive News editors.
Instruction on CPR and automated external defibrillators isn’t mandatory, but staffers say it builds pride and confidence.
Ray Auto Group takes some of the mystery out of hybrids and EVs for consumers by offering low-key public forums with the experts who sell and service them.
When hail strikes, tents covering vehicles on lots can offer better coverage than insurance .
Staffers at a Subaru dealership in Massachusetts spend some Fridays each summer showcasing new vehicles and interacting with potential customers at a local zoo.
When California announced a coming ban on watering ornamental turf, Del Grande Dealer Group made a plan to save water, save money and upgrade its Silicon Valley landscaping with native plants
Bowman Chevy in Michigan says staff training and culture leads to success with EVs.
The store's general manager credits the fun environment with helping retain employees.
Shifting to a software-based process helped the small Ohio and Pennsylvania car dealership group Pillar Automotive streamline accounting staff and strengthen oversight.
A Carter Myers self-insured plan allows it to manage costs and potentially give leftover money back to help employees cover premiums.
A hot air balloon emblazoned with the name of the Kalamazoo, Mich., dealership group dances through Midwest skies every summer.