Column: Looking for motivational page turners

When I was first starting at Automotive News a few years back and trying to learn the service and parts business, Lee Harkins, CEO of dealership training company M5 Management Services, let me be a fly on the wall at one of his performance group meetings. I must not have made too big of a nuisance of myself because I've been invited back to every meeting since, including one a couple weeks ago in Orlando.