Latest from Peter B. Burke

Stores on Automotive News' Best Dealerships To Work For list don't take advantage of engaged employees.

While some felt surveying employees during a pandemic seemed tone-deaf to what was going on around us, we feel strongly that there may be no better time to get employee feedback than during a tough year like 2020.

The president of Best Companies Group says improving employee engagement cannot happen unless there is a keen understanding of what motivates and drives employees.