Marketing

Firm checks 3rd-party success rate

"I would've called somebody a liar if they tried to tell me 63 percent of customers shopped online before they showed up to my dealership." Heath Thompson, general manager, Ronnie Thompson Ford, East Ellijay, Ga.
April 03, 2017 05:00 AM

Heath Thompson was getting ready to stop advertising on Autotrader and cut back on digital spending last fall at his rural Georgia store when the company, hoping to retain the contract, offered to do an attribution study to show Autotrader's influence.

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