Service And Parts

Apps drive into the service lane

OnStar RemoteLink connects to a vehicle's OnStar diagnostics and sends email and MyLink radio alerts for necessary maintenance.
June 06, 2016 05:00 AM
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Service apps sampler
Independently developed apps Urgent.ly What it does: Provides on-demand, pay-as-you-go roadside assistance In operation: 50 states, District of Columbia Available: Apple Store, Google Play Store Launched: 2013 Openbay What it does: Compares prices, schedules maintenance In operation: 50 states, District of Columbia Available: Apple Store, Google Play Store Launched: 2013 YourMechanic What it does: Makes vehicle repairs at the customer's location In operation: 22 states, District of Columbia Available: Apple Store Launched: 2012 Car Minder Plus What it does: Sends routine maintenance reminders and tracks fuel economy Available: Apple Store Launched: 2009 Automaker apps GM: OnStar RemoteLink What it does: Connects to vehicle's OnStar diagnostics and sends email and MyLink radio alerts for all necessary maintenance Available: Apple Store, Google Play Store Launched: 2015 Subaru: MySubaru What it does: Provides vehicle service reminders and a maintenance-scheduling platform; includes access to digital owner's manual and other vehicle resource documents Available: Apple Store, Google Play Store Launched: 2015 Toyota: Toyota Owners What it does: Locates dealer service offers and stores service history records; enables users to request roadside service Available: Apple Store, Google Play Store Launched: 2014 Mercedez-Benz: mbrace What it does: Sends maintenance reminders and allows users to schedule service appointments and communicate with sales representatives; provides access to Mercedes-Benz roadside assistance Available: Apple Store, Google Play Store Launched: 2009

Smartphone apps are breaking into the automotive service business. The question is: Whose apps should service departments embrace?

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