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Retail

The latest news updates on the retail segment of the automotive industry.
Retail
Trump tariffs: Dealers confused but resilient in face of new reality

Automotive dealers and dealerships are faced with having to adapt to a big change: The Trump administration March 26 announced 25 percent tariffs for vehicles built outside the U.S. Many dealers say they are confused without more specifics, but pledge to adapt to the new reality.

Trump tariffs: Dealers confused but resilient in face of new reality
News Analysis
New cars under $30K could be a casualty of Trump’s tariffs
New cars under $30K could be a casualty of Trump’s tariffs
Suppliers
Tariffs to strike top of the market with import-heavy luxe brands targeted
Tariffs to strike top of the market with import-heavy luxe brands targeted
Retail
Tariff threat likely spooked consumers and drove March, Q1 U.S. sales gains
Tariff threat likely spooked consumers and drove March, Q1 U.S. sales gains
Maserati
Stellantis’ Maserati boosts customization options ahead of relaunch plans
Service And Parts
Fleetio purchase of Auto Integrate combines fleet management, maintenance
Finance Insurance
‘Mindset’ matters for a dealership finance manager
Finance Insurance
Dealership average F&I gross profit per vehicle still up 50% from 2019
Retail
Live talk at noon March 31: Top 150 Dealership Groups and automotive retail
EV
Quebec resumes $4,000 EV rebate, but adds new fees for owners
Dealership buy-sell database updates: Details on 11 new transactions in 8 states
#1 Cochran Automotive acquires first Mercedes-Benz store
Roadsport Auto Group buys Southwestern Ontario Ford dealership
Champ expects more states to add electronic titling; N.J. e-lien deadline near amid growth in demand to go digital
Economic and psychological factors influence car buyers in the F&I office
FTC firings could put consumer rulings in legal limbo
Stellantis launches mobile service as customer retention tool
Goodyear tops in two vehicle categories, while overall customer satisfaction drops in J.D. Power tire study
Use role-playing to improve service adviser performance
Amazon eyes used-car sales
FTC: Nearly $1 million in refunds tied to settlement with Vroom going out to customers
High used-car prices stuck in neutral amid slim pickings
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Best Practices

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Asbury Automotive dealership builds client base, loyalty with clinic
Asbury Automotive dealership builds client base, loyalty with clinic
How Damian Lillard Toyota rewrote the retail playbook and became customer retention champ
In-depth training program helps Oklahoma dealership group boost metrics, share lessons learned

Sales

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Tariffs to strike top of the market with import-heavy luxe brands targeted
Stellantis’ Maserati boosts customization options ahead of relaunch plans
Europe sales drop as economic uncertainty weighs on buyers
European car sales fall 2.3% in February despite gains at VW, Ford, BMW and Renault
Dacia Sandero on track for February sales win; VW Golf slows; Tesla Model Y stumbles
Interactive data dashboard: Get the latest Europe sales and other key statistics

Marketing

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VW, Kong partner on ID Buzz-inspired dog toy to benefit animal shelters
VW, Kong partner on ID Buzz-inspired dog toy to benefit animal shelters
Volkswagen’s top U.S. marketer on its ‘SNL’ sponsorship and EV strategy
Fed leaves interest rates unchanged; dealers say high rates are still a problem
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