Latest from Joseph Lichterman

The lender lineup: How many is too many?

How many retail lenders should a dealership have? The issue is complicated by memories of the recession, when many dealerships found themselves abandoned by longtime financing partners.

Promotions of Barra, Reuss, Batey receive dealers' praise

General Motors dealers responded positively today to news that Mary Barra will be the automaker's next CEO. They also praised the promotions of Mark Reuss to head of product development and Alan Batey to lead the automaker's North American operations.

Asbury appoints new CFO

Asbury Automotive said that Keith Style will become the company's CFO, effective Jan. 1. Style, now Asbury's vice president of finance, will replace CFO Scott Krenz, who is retiring.

The lender lineup: How many is too many?

How many retail lenders should a dealership have? The issue is complicated by memories of the recession, when many dealerships found themselves abandoned by longtime financing partners.

More than half of new-car shoppers would consider CPO, study says

More than half of new-car shoppers are willing to consider buying a certified pre-owned vehicle, up from 43 percent a year ago, an AutoTrader.com study released today says.

Recalls create service opportunities for dealers

Recalls provide opportunities for dealerships to bring customers into the service department, build customer loyalty and encourage maintenance business.

AutoNation net income rises 13% on gains in all segments

AutoNation today said its net income increased 13 percent in the third quarter on a 14 percent rise in revenue. Sales of new and used vehicles were up by double-digit percentages, and revenues rose for all operations.

Used cars boost Asbury's Q3 profits, sales

Asbury Automotive Group today reported a 10 percent increase in net income in the third quarter on a 17 percent rise in revenue. Used-car operations paced both revenue and profits.

Texas dealership steers clear of long workweeks

Upon retiring from the Army after tours in Iraq and Germany, Greg Milner was looking for a job that would allow him to spend more time with his family. And he found one at Park Place Lexus Grapevine in suburban Fort Worth, Texas, where he started as a salesman in 2007.

This year's No. 1 dealership is 'not just a place to work'

When an employee at Friendship Chrysler-Jeep-Dodge-Ram of Bristol needed help paying for a medical procedure, other dealership employees stepped up to help her cover the costs. All employees at the dealership in Bristol, Tenn., have the option of contributing part of their paychecks into the Friendship Family Fund, which collects money to be redistributed anonymously to other employees in times of need.

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