Category
Service And Parts
Study looks at how well dealerships answer service department telephone calls
Share
Expand
At Acura dealerships, only 3 percent of customers waited on hold for longer than two minutes, the study found.
(ACURA)
Author
By:
Georgia Hall
July 01, 2024 08:35 PM
Featured Stories
Could Honda-Nissan be the new Japanese juggernaut, or just ‘coalition of the weak’?
Image
Dealership’s outreach method boosts Internet closing ratio
Image
Nameplates that went out of production in 2024
Image
Stellantis shelves 1,100 layoffs at Ohio Jeep plant to reassess strategy
Image