Finance Insurance

Personal claims assistance can help dealership overcome competitor’s cheaper F&I coverage

Shelly Liggett, iA American Warranty Group training and development specialist, hosts a session March 4, 2025, during the Ethical F&I Managers Conference in Las Vegas, Nev.
Shelly Liggett, iA American Warranty Group training and development specialist, was asked about the pricing challenge while hosting a session at the Ethical F&I Managers Conference in Las Vegas. (JOHN HUETTER/AUTOMOTIVE NEWS)
April 09, 2025 12:00 PM

LAS VEGAS — Offering personal access for a better claims experience can keep a dealership finance manager from losing a finance and insurance product sale to an out-of-state competitor marketing the same coverage online for less, said a trainer from iA American Warranty Group.

Staying current is easy with newsletters delivered straight to your inbox.