F&I managers should pitch every product

Stephanie Cooper, a coach at iA American Warranty Group, speaks at a podium in front of a black curtain. — “If you have 0 percent [sales] in a category, you either don’t care about it or you are not asking for it,” said Stephanie Cooper, a coach at iA American Warranty Group. (JOHN HUETTER/AUTOMOTIVE NEWS)

April 01, 2025 04:13 PM

Some dealership customers will buy a finance and insurance product just because you offer it to them, said Stephanie Cooper, a coach at iA American Warranty Group.

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