J.D. Power finds 55% of dealer auto finance professionals concerned about AI, up from 2023

An illustration of a robot scanning files. — Artificial intelligence has the potential to make credit decisions and review auto loan documents faster than humans can. But dealers are wary of the “inability to develop creative solutions." (GETTY)

November 12, 2024 09:26 PM

Half of dealership finance office workers last year were concerned about artificial intelligence; that sentiment has grown to 55 percent, according to the 2024 edition of the J.D. Power Dealer Financing Satisfaction Study.

Featured Stories

Pre-tariff stampede delivers double-digit retail gains in March

How rankings changed in top 150 dealership groups list and other highlights

Here’s our list of the 2025 Top 150 dealership groups

How Michigan manufacturing could benefit from auto tariffs

Latest News

How Michigan manufacturing could benefit from auto tariffs

Technician shortage also a problem for classic car industry

HONDA-ACURA: Hybrids, crossovers continue to drive Honda sales; Acura gets Q1 bump from ZDX

Volvo sales fall 10% in March as EV demand dives

Staying current is easy with newsletters delivered straight to your inbox.

See More in Finance Insurance

F&I managers should pitch every product

Asbury: FTC lacks quorum to operate after Trump fires 2 commissioners

Trump pushes for auto loan interest deductions for U.S.-made models

‘Mindset’ matters for a dealership finance manager

Staying current is easy with newsletters delivered straight to your inbox.