Retail

For dealerships, is agentic AI the next big thing?

Retail technology companies are exploring how to best use agentic AI for dealerships.
Agentic artificial intelligence could be the next big thing for retail automotive technology. (YUICHIRO CHINO/GETTY IMAGES)
March 25, 2025 12:00 PM

Many dealerships haven’t heard about agentic artificial intelligence, an innovation less than a year old. The technology vendors and companies that serve them believe it may be the next big thing, and they’re either exploring or already embracing its capacity to boost dealership efficiency.

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