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Name
Mark Hollmer
Reporter covering dealers and retail technology for Automotive News
mark.hollmer@crain.com
Mark Hollmer, a veteran journalist with more than 30 years of experience, has been the Automotive News retail technology reporter since January 2023. He writes about the technology and tech companies that dealerships and other automotive retailers use to sell cars, with a focus on topics such as dealership management systems, artificial intelligence, mergers and acquisitions, venture capital and startups. He regularly covers companies including CDK Global, Reynolds & Reynolds, Cox Automotive, CarGurus, TrueCar and AutoNation. When two cyberattacks struck CDK on June 19, 2024, Hollmer broke the story and led subsequent coverage of the challenges for CDK's 15,000 dealerships customers across North America. Previously, Hollmer completed long stints at Carrier Management, the Boston Business Journal and elsewhere covering technology, M&A, startups, venture capital and innovation in the property casualty insurance, biotechnology, health care and medical device industries.

Latest from Mark Hollmer

Trump tariffs: Dealers confused but resilient in face of new reality

Automotive dealers and dealerships are faced with having to adapt to a big change: The Trump administration March 26 announced 25 percent tariffs for vehicles built outside the U.S. Many dealers say they are confused without more specifics, but pledge to adapt to the new reality.

For dealerships, is agentic AI the next big thing?

Dealership retail technology vendors believe agentic AI may be the next big thing. They’re either exploring or already embracing its capacity to boost dealership efficiency.

Cyberattack that could have affected about 1,000 dealerships thwarted

The malware that was stopped by Reynolds and Reynolds' Proton division appeared in a third-party vendor's video links on dealership websites.

Several dealers among investors in new mobility fund that reached $15 million goal

Automotive Ventures has raised $15 million for a new startup investment fund focused on mobility technology and other sectors.

Vehicle shipping marketplace raises $12 million

Used-car retailer CarMax and the founders of retail technology company Impel joined a new $12 million financing round for Carpool Logistics, a vehicle shipping marketplace.

Dealerships keep improving Internet sales lead responses

Dealerships are continuing to improve how they respond to Internet sales leads, according to a new study from industry consultant Pied Piper.

Dealerships seek certainty amid Trump tariffs uncertainty

Dealerships say customers aren't concerned yet about tariffs against Canada and Mexico.

Auto stocks take a tumble after tariffs enacted

Automotive stock prices were negatively impacted by President Donald Trump's tariffs enacted March 4.

In 2025, dealership tech companies focus on efficiency, security

Auto dealers want more efficiency, improved data security and to make better use of technologies such as artificial intelligence, according to retail technology company representatives who spoke with Automotive News.

Column: Amazon-Hyundai project doesn’t worry CarGurus’ CEO

CarGurus CEO Jason Trevisan said his company is buttressed against Amazon, in part because it sells both new and used cars. Amazon's project with Hyundai only focuses on new vehicles.

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