The automotive retail industry is normalizing. This is a refrain heard frequently these days from both dealership leaders and others within the industry. Unfortunately, what was normal a few years ago is shockingly new to many dealership employees, which creates unease both in the ranks and at the top. In this webinar, a CDK expert will reveal new research that explains how the tried-and-true aspects of car selling are not only still relevant, but remain crucial for today’s car buyers – even the youngest among them.