Car Wars
In today’s competitive automotive landscape, every qualified phone lead you generate matters. But many dealership sales teams struggle to effectively communicate with customers and overcome common objections. Poor phone skills lead to missed sales opportunities, diminished customer trust and lost revenue. Through an in-depth analysis of thousands of dealership phone calls, Car Wars has developed actionable insights into distinct phone skills that directly contribute to higher conversion rates.In this webinar, Car Wars’ experts Jennifer McCracken and Hayden Baechle will discuss three phone skills that salespeople must master to win more deals: collecting contact information, utilizing proven sales tactics and optimizing appointment requests.
Many dealerships miss out on potential sales because they don’t follow crucial best practices for texting customers. When done correctly, texting customers results in improved response times, more personalized communication and a measurable uptick in sales. But dealers that fumble the phone and handle text messages incorrectly can bleed prime revenue opportunities. As customers’ communication preferences expand, dealers must ensure their teams are fully equipped to expertly handle customer text messages. In this webinar, Car Wars’ experts Seth Harred and Jennifer McCracken will discuss five common texting mistakes dealerships need to avoid. They will cover everything dealers need to know, from properly using text-enabled tracking lines to appropriate response times and more.
During this webinar, you'll learn how to properly implement and utilize texting at your dealership to connect and build better relationships with customers; streamline your workflow and lead-management processes; and, of course, capture more revenue.
In this annual webinar, Car Wars experts will reveal the top six phone trends of 2023, as well as discuss which trends dealers need to zero in on in 2024 to remain competitive.
