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Service And Parts

Video inspections grow group's customer-pay business

Technician Chris Wood of DePaula Chevrolet in Albany, N.Y., records a multipoint inspection.
AK
By:
Alex Kwanten
FO
By:
Fixed Ops Journal
|
June 14, 2020 11:00 PM

Video recorded multipoint inspections have taken on added value in the service lane since the coronavirus pandemic sparked anxiety over face-to-face interactions.

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