Service training can pay off in better bottom line, retention

The NADA Academy provides a range of training programs for employees and managers. Keeping workers engaged can help with efficiency and productivity.

By:

Rick Popely

By:

Fixed Ops Journal

February 17, 2020 01:00 AM

A quote attributed to Henry Ford probably rings true at many dealerships: "The only thing worse than training your employees and having them leave is not training them and having them stay."

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