Light brigade
| Automotive diagnostic firm CarMD identified the 10 most common repairs related to check-engine lights in the U.S. last year. | |||
| Total average repair costs | |||
|---|---|---|---|
| Repair (parts and labor) | % of repairs | ||
| 1 (tie) | Replace ignition coils and spark plugs | $391 | 5.80% |
| 1 (tie) | Replace oxygen sensors | $244 | 5.80% |
| 3 | Replace catalytic converters with new original equipment catalytic converters | $1,371 | 4.90% |
| 4 | Inspect for loose fuel cap and tighten or replace as necessary | $26 | 4.20% |
| 5 (tie) | Replace ignition coils | $218 | 3.60% |
| 5 (tie) | Replace evaporative emissions purge control valve | $150 | 3.60% |
| 5 (tie) | Replace mass airflow sensor | $341 | 3.60% |
| 8 | Replace evaporative emissions purge solenoid | $154 | 2.80% |
| 9 | Replace fuel injectors | $450 | 2.70% |
| 10 | Replace thermostat | $245 | 2.40% |
| Source: 2019 CarMD Vehicle Health Index | |||
Income breakdown
| Dealerships' total service and parts sales, in billions, in 2018 | |
| Service labor sales | |
|---|---|
| Customer mechanical | $20.67 |
| Warranty | $9.86 |
| Reconditioning | $8.92 |
| Sublet to other repairers | $4.00 |
| Customer body | $3.77 |
| Other | $4.43 |
| Total | $51.65 |
| Parts sales | |
| Wholesale | $18.33 |
| Customer mechanical | $18.30 |
| Warranty | $12.26 |
| Reconditioning | $6.24 |
| Customer body | $3.42 |
| Counter | $3.02 |
| Other | $7.03 |
| Total* | $68.61 |
| *Subtotals don't add to total because of rounding. | |
| Source: NADA Data 2018 | |
Average performers
| The National Automobile Dealers Association compiled this profile of the average dealership's service and parts operations in 2018. | |
| Total dealership net profit as a percentage of service and parts sales | 16.20% |
|---|---|
| Total repair orders written | 18,544 |
| Total service and parts sales per customer repair order | $298 |
| Total service and parts sales per warranty repair order | $343 |
| Parts sales per service labor sale | $1.58 |
| Number of technicians (including body shop) | 16 |
| Total parts inventory | $405,392 |
| Average customer mechanical labor rate (per hour) | $118 |
| Source: NADA Data 2018 | |
