Service And Parts

Ford dealer-cowboy knows the customer service ropes

Texas dealer Bill Fick comes to the rescue of stranded customers for free. (JEFF YIP)

October 10, 2021 11:00 PM

When it comes to service, going the extra mile is no cliche for Bill Fick Ford.

Featured Stories

Ford offering employee pricing for all customers amid tariff fears

Ford offering employee pricing for all customers amid tariff fears

MSRP and dealers and finance, oh my! Why tariff price impacts may vary

MSRP and dealers and finance, oh my! Why tariff price impacts may vary

Vehicles, certain auto parts are exempt from reciprocal tariffs, White House says

Vehicles, certain auto parts are exempt from reciprocal tariffs, White House says

Electrified gasoline engines may be the powertrain of the future

Electrified gasoline engines may be the powertrain of the future

Latest News

Tariffs prompt Stellantis to halt production at some plants in Canada, Mexico

U.S. tariffs on imported vehicles are in effect, with parts duties following soon

Europe reacts as Trump’s 25% auto tariffs take effect

Live updates on tariffs: Reactions and fallout as auto tariffs take effect

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See More in Service And Parts

Service advisers — new month means a new chance to be better

How to discuss tariff-related price increases in service department

Reynolds and Reynolds donates $175,000 to technician training program

Guest commentary: Doing away with ‘We’ve always done it this way’

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