Service And Parts

Dealerships’ service business is strong, but not without challenges

Service sales are on the rise at Pat Milliken Ford in suburban Detroit. The only downside: a lack of capacity to take full advantage of the increase.

Lindsay VanHulle

October 16, 2022 05:21 PM

If Brian Godfrey could wave a magic wand, Pat Milliken Ford would have four more service technicians on the payroll.

Featured Stories

March-Q1 U.S. auto sales: Key takeaways as tariffs neared

March-Q1 U.S. auto sales: Key takeaways as tariffs neared

Trade war casualty: Volvo to drop China-made S90 in U.S., cut incentives

Trade war casualty: Volvo to drop China-made S90 in U.S., cut incentives

Trump pauses reciprocal tariffs on most countries; auto tariffs still in effect, White House says

Trump pauses reciprocal tariffs on most countries; auto tariffs still in effect, White House says

Live updates on tariffs: Reciprocal tariffs paused, auto tariffs still in effect

Live updates on tariffs: Reciprocal tariffs paused, auto tariffs still in effect

Latest News

Trade war casualty: Volvo to drop China-made S90 in U.S., cut incentives

March-Q1 U.S. auto sales: Key takeaways as tariffs neared

Motorists want to be supported by tech, not nagged, according to new survey

Porsche shipped added inventory to U.S. ahead of tariffs

Staying current is easy with newsletters delivered straight to your inbox.

See More in Service And Parts

Lithia CEO to service department leaders: Change ‘mindset’ in next 90 days or else

Service advisers, new month means another chance to be better

How to discuss tariff-related price increases in service department

Reynolds and Reynolds donates $175,000 to technician training program

Staying current is easy with newsletters delivered straight to your inbox.