Service And Parts

8 ways dealerships can recruit and keep porters

Service Manager Francisco Mora, right, says porters such as Daniel Pittaluga play important roles at Esserman International Volkswagen.
Service Manager Francisco Mora, right, says porters such as Daniel Pittaluga play important roles at Esserman International Volkswagen. (MARK ELIAS)
March 07, 2022 05:00 AM

An often overlooked but integral part of a dealership's fixed operations are the porters. They typically open the dealership in the morning and close it at night. They receive new vehicles, send others to auction, maintain inventory, move cars and deliver repaired vehicles back to customers on the service drive or at their homes or offices.

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