Tip: Don't sell F&I products you don't believe in

Mike Connelly EFI 441 — Smart AutoCare training and development Director Mike Connelly speaks at the Ethical F&I Managers Conference on Sept. 20, 2023, in Las Vegas. (John Huetter/Automotive News)

September 27, 2023 04:00 AM

Attempting to pitch a dubious finance-and-insurance product will hinder the overall F&I presentation at an auto dealership, a product provider trainer warns.

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