Digital auto finance will bring efficiency and better customer experience, experts say

Panel participants were, from left, Matt Dundas, vice president of Finance at Carvana; Andrew Flegg, chief technical officer of finance software company Alfa; Chitra Herle, chief information officer of GM Financial and Pat Rinaldo, chief information officer of auto F&I at Ally Financial. (PAIGE HODDER)

May 08, 2024 04:25 PM

NASHVILLE — The auto finance industry has come far in digitization, but there is still a long way to go both in employee- and customer-facing systems.

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