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Dealers need to be part of the emerging data landscape

Dealerships have adapted multiple times against various threats by upgrading showrooms, creating the F&I profit center, updating management systems and digitizing sales and service customer records. But how will retailers maintain their unique front role with consumers if they are not part of the larger communications and analytics networks aimed directly at existing customers? (DAVID PHILLIPS)
April 18, 2019 06:35 PM
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