CategoryBest Practices

‘Trust, but verify' helps dealer group cut customers' service wait times

ODONNELL-MAIN_i.jpg
Jim O’Donnell of Auto Services Unlimited said customers have only had to wait a day at most for a service appointment since the scheduling audits began.
Author
LP
By:
Larry P. Vellequette
March 16, 2024 04:00 AM

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