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John Haluch
Vice president of customer success at OEC, which works with automakers and their franchised dealers to facilitate the sale of original equipment replacement parts
Vice president of customer success at OEC, which works with automakers and their franchised dealers to facilitate the sale of original equipment replacement parts
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Lessons learned from online coaching
As states continue to combat the virus through the summer and adjust to restrictions, the coaches' early online experiences offer useful insights into how to provide customer service from a distance. Here are a few keys.
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