Latest from Doug Firby
When Dan Matthews bought the Volkswagen-Audi dealership from his father, Bill, in 2016, he agreed to build a larger rooftop, located nearby, for the Volkswagen brand while renovating the original 18,000-square-foot (1,700-square-metre) building for Audi.
The service department at Orchard Ford in Kelowna was “in the red,” but implementing efficiency strategies over the past five years turned it into a profit centre, said Trevor Pollon, operating partner of the locally owned store.
The software allows the dealership group to track employee tasks to make sure they’re completed properly and in a timely manner
A tenacious pursuit of quality customer service has helped make HGregoire Nissan Vimont in the Montreal suburb of Laval the most awarded of Nissan Canada’s 210 dealerships.
When hail strikes, tents covering vehicles on lots can offer better coverage than insurance .
The federal government plans for nearly 1.5 million immigrants from 2024-26. The auto industry plans to get them into vehicles.
The Denali subbrand "resonates with customers" by offering loads of luxury, Shane Peever, vice-president of vehicle sales, service and marketing for GM Canada, says in Q&A with Automotive News Canada. Electric pickups are next.
It’s "not rocket science," but Leslie Motors is soaring, maybe into the next generation of ownership.
Preston Chevrolet-Buick-GMC-Cadillac supports sports and and service clubs such as Big Brothers and Big Sisters.
Sherbrooke Mitsubishi Finance and Insurance Manager Rachel Fortier excels by working hard to make buyers feel at ease.
