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Adam Yoder
Senior regional director at vehicle protection provider EasyCare, an APCO Holdings company
Senior regional director at vehicle protection provider EasyCare, an APCO Holdings company
Latest from Adam Yoder
Guest commentary: Why you should address customer satisfaction in your F&I presentation
While an F&I manager may not be able to fix all the customer's complaints, the fact that he had a conversation with the customer and exhibited empathy will go a long way when the customer fills out the survey.
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