Regulation & Safety

CSX CEO apologizes for rail delays

CSX's service disruptions have created logistical headaches for companies ranging from chemical and agricultural to automotive and steel producers. (Bloomberg)
EM
By:
Eric M. Johnson
October 11, 2017 05:00 AM

WASHINGTON -- CSX Corp.'s CEO apologized to customers for months of service disruptions at the No. 3 U.S. railroad but passionately defended his operating strategy, at a hearing on Wednesday called by the top U.S. rail regulator.

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