Toyota's growth model turns on services

Toyota's Shigeki Tomoyama is leading the change from selling more cars to selling services. “As vehicles become information devices, the car business's value added will be shifting to the cloud in the future,” he said. (HANS GREIMEL)

November 07, 2016 05:00 AM

TOKYO -- For eight decades, Toyota Motor Corp.'s business model was straightforward: Sell more cars, make more profit.

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