Marketing

Auto show's elaborate display builders have more in mind than entertainment

In the technical control room behind the FCA display at the Detroit auto show, six programmers from George P. Johnson operate the choreographed program for the display. (Dustin Walsh)
January 18, 2016 05:00 AM

DETROIT -- Forty feet above the Fiat Chrysler Automobiles display at the Detroit auto show rests more than 40 miles of cable and nearly a dozen servers. The hardware powers 10,000 square feet of video surface and 30 million LED pixels as six programmers operate a multimillion-dollar control room to make the display come to life.

George P. Johnson Co., one of several display designers, was tasked with making the FCA show floor memorable -- not only to entertain attendees for public and media show days, but to make the direct pitch that those attendees' next car purchase should be an FCA brand.

"This (display) is built to sell," Bo Puffer, manager of shows and events for FCA's 71 auto show appearances, said at the auto show last week. "I'm here to sell cars, and the longer someone spends in my space, the less they are with someone else."

The contractor team GPJ enlisted to erect the display and its interactive guts also regularly works on the Super Bowl halftime show and the Oscars, said Paul Hemsworth, vice president and executive creative director for GPJ.

The auto show, known as Southeast Michigan's Super Bowl, is not only a spectacle that draws more than 800,000 attendees, it's big business.

Show impact

Other local companies that work in that specialty include Czarnowski Display Service Inc., which designed the General Motors display and others, and EWI Worldwide Inc., which produced the Ford Motor Co. exhibit and others.

Automakers spend as much as $300 million in a given year on displays in hopes of luring attendees to their dealerships when they leave Cobo Center.

According to Rochester-based marketing research firm Foresight Research Inc., 71 percent of attendees for the world's auto shows were expected to buy or lease a new car within 12 months of attending last year.

For automakers and dealers, that's more than 568,000 potential car buyers set to walk by their displays this week, which translates to billions of dollars up for grabs.

New products

Sam Slaughter, president of Sellers Auto Group Inc. in suburban Detroit, said auto shows play an important role in introducing customers to new products.

"NAIAS absolutely leads to a boost in sales for us," Sellers said. "The show really adds to the hype of cars here in Detroit, and you've got to have an eye-catching display to get people's attention and get them into the cars."

Sellers operates Sellers Buick GMC in Farmington Hills, John Bowman Chevrolet and Sellers Bowman Auto Center in Clarkston, as well as Sellers Bowman Subaru in Macomb Township.

For FCA and its brands, executives want to promote brand unity while attracting customers. FCA assigned GPJ the task of making a concept called "Gears" a reality.

Pillars and rings

GPJ created video-wrapped pillars for each FCA brand -- Chrysler, Dodge, Jeep, Ram, Fiat and Alfa Romeo -- that display 40 minutes of logos and other brand content. The pillars are connected with 18 LED-lined rings, or gears, linking the six brands into one overall theme, Puffer said.

"We sell several brands, but we're one company," Puffer said. "We wanted to find a way to showcase that in this space in a big way."

Rounding out the hour-long program is a 20-minute video and light show called the "Super Storm." During the storm, the lights go down, music erupts and the 38 screens on the floor begin a choreographed sequence, more akin to a Las Vegas spectacular than an auto show.

"(The FCA display) is a combination of architecture and live entertainment and marketing media working together," Hemsworth said. "It's important to create an interactive environment, something that's not static, and bring synchronicity to FCA at the show."

The large metallic rings that simulate gears during the show were built in Europe and flown to Detroit in the cargo holds of seven 747s. The display required more than 100 semis to deliver it to Cobo.

GPJ designed other automaker displays at NAIAS, including those for Nissan, Infiniti, Acura, Honda, Toyota, Scion and Lexus. Outside of NAIAS, it works with Maserati, Tesla and Volkswagen.

Interactive displays

EWI wasn't available to discuss bells and whistles of the displays pitching Ford products, but interactivity remained a strong element in many displays, including Ford's.

At Ford, attendees can enter an F-150 that rises almost two stories above the show floor to showcase how a trailer responds to its Pro Trailer Backup Assist system as well as a virtual ride in an Explorer through scenic roads in America.

"There are more interactive things this year than ever before," said Slaughter, also a co-chairman of 2016 NAIAS. "Attendees love the interaction and it gives them an experience they're not going to get anywhere else."

However, elaborate displays play only a small role in car buying decisions, said Nancy Walter, vice president of business development for Foresight Research.

Detroit auto show

Where: Cobo Center

When: Today through Saturday, Jan. 23, 9 a.m.-10 p.m. (no admittance after 9 p.m.);

Sunday, Jan. 24, 9 a.m -7 p.m. (no admittance after 6 p.m.)

Ticket pricing:

Adults: $13 per person

Seniors: $7 (65 and older)

Children: $7 (7-12 years old; 6 and under free with a parent or guardian)

For potential buyers, the equation to car sales is much simpler. The ability for show attendees to sit in the vehicle is the most influential aspect of the auto show to car buyers, according to Foresight.

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