Retail

Vehicles get fixed while customers sleep

Scott Washle, Crown Honda of Southpoint general manager, left, and Service Director Matt Mann dreamed up Dream Service. A second daily shift works till midnight or later to get repair work done.
October 06, 2014 05:00 AM

In Durham, N.C., Honda customers can drop off their vehicles at the local dealership for service as late as 9 p.m. during the week, get a shuttle ride home and pick up their repaired cars by 7 a.m. the next day.

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