GM blazes a trail for dealer-factory relations

Leonard Fichtner, of Fichtner Chevrolet in Laurel, Mont., says GM's five-year franchise agreement allowed his dad, who bought a Chevy store in Bridger, Mont., in 1952, to focus on his customers rather than frequent contract renewals. Here's Fichtner Chevrolet as it was in the 1960s.

JL

By:

Jamie LaReau

September 25, 2006 05:00 AM

Dealer councils. Five-year selling agreements. Standardized dealership accounting. Sales channels for several brands under one dealership roof.

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