Retail
The latest news updates on the retail segment of the automotive industry.
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Latest News
Penske Automotive, Hendrick Automotive top Reputation survey
Reputation aids automakers and dealership groups in handling customer reviews, responses and more.
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Final assembly
Dealership finance manager allegedly fired for wife’s adult videos wins court ruling
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Final assembly
Wis. dealership sues car hauler companies after crash damages vehicles
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Retail
2024 U.S. sales climb to 16 million on incentives, more options for consumers
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Dealership Buy-Sell
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Daily 5 report for Jan. 9: Finally, some value propositions emerge from the Honda-Nissan merger discussion
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Bergstrom Automotive buys Penske Automotive Group’s Lexus of Madison
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Capital Automotive Group buys Calgary Stellantis store
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Cannon Motor buys Tameron Gulf Coast, including 7 dealerships across 3 states
Survey: Chrysler-Dodge-Jeep-Ram unseats Ford as least-trusted among dealers
Biden blocks Nippon Steel’s $14.1 billion takeover of U.S. Steel; companies blast decision
Finance & Insurance
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Auto dealerships enter 2025 with interest rates down 1 point, with another 0.5 points of Fed cuts expected
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Dealership finance manager allegedly fired for wife’s adult videos wins court ruling
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F&I products provider iA American Warranty names Assurant veteran John Laudenslager president
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F&I data: How consumers buy the most popular EVs varies widely by model
Fired employee who claimed sales fraud at Neb. luxury dealership has whistleblower case reinstated
F&I tip: Traditional new-car buyers could face payment shock
Service & Parts
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1 Thing We’re Talking About: Reynolds, UVeye team up to increase service transparency
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How subscription models could revolutionize service departments, drive profits
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Overheard: Walking the walk when it comes to shop culture
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Free tool program helps dealerships recruit and retain technicians
Sony Honda Mobility will use a direct-to-consumer model to sell its pricey Afeela 1 EV sedan
CDK cyberattacks created new openings for others
Used Cars
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Cox study finds new-vehicle buyer satisfaction reached all-time high in 2024
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Carvana renews loan sale deal with lender Ally Financial amid short report scrutiny
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Daily 5 report for Dec. 12: CES is right around the corner
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CarMax launches media and creative agency review
F&I tip: Tech streamlined Carvana’s ‘back-and-forth’ with customer on auto deal paperwork
More EVs set to infuse used market, auctions in 2026 as leases mature