Retail Forum

Coverage of the twice-annual Retail Forum events in Chicago and before the NADA Show gets underway.
Mazda’s upscaling of lineup pays dividends, Canadian COO says

Amy Fleming said Mazda Canada has "new, affluent customers we haven’t seen before.”

October 31, 2024 01:15 PM
Diversity boosts sales, staff retention at Canadian dealerships, Hyundai says

One of Hyundai Canada's goals has been to ensure that its decision makers reflect the composition of people visiting their showrooms.

October 30, 2024 03:26 PM
Changing Canadian demographics have automakers, dealers rethinking brand loyalty strategies

Most consumers no longer default to particular brands when they are ready for their next vehicle, dealers and automakers say.

October 30, 2024 02:01 PM
Canadian dealers say China-made EVs are ‘formidable’ competition

Mazda Canada COO Amy Fleming says new tariffs on China-made EVs put a “pause” on their arrival, but adds their presence in Canada is "inevitable."

October 29, 2024 06:59 PM
The EV transition will require dealer support, experts say

The transition to electric vehicles, Tesla's alternative sales model, the expansion of charging infrastructure and more are pushing the automotive retail industry to evolve.

February 02, 2024 01:03 AM
Toyota's EV strategy guided by dealers and customers, not regulations, says Jack Hollis

Jack Hollis, head of sales for Toyota Motor North America, said emissions regulations aimed at forcing wider EV adoption are far ahead of where consumers are.

February 02, 2024 12:54 AM
Dissecting ongoing challenges for dealers in EV adoption

EV demand is alive, but questions remain about its consistency, according to experts who discussed the topic at Automotive News Retail Forum: NADA.

February 02, 2024 12:24 AM
Automaker to update Nissan@Home shopping platform

Judy Wheeler, vice president of sales and regional operations for Nissan in the U.S., said the automaker plans to launch an updated version of its Nissan@Home program that allows customers a remote car buying experience.

February 02, 2024 12:23 AM
For dealerships, a ‘flexible' job can be many things, panelists say

A panel discussion at Automotive News Retail Forum: NADA in Las Vegas on Thursday covered how to make jobs flexible for employees in ways that boost retention rates.

February 01, 2024 11:44 PM
Ken Garff Automotive, Swickard Auto, Reynolds and Reynolds execs tout value of retail data

Executives from Ken Garff Automotive Group and Swickard Auto Group joined Reynolds and Reynolds President Chris Walsh during Automotive News Retail Forum: NADA.

February 01, 2024 11:05 PM
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