Retail Forum
Amy Fleming said Mazda Canada has "new, affluent customers we haven’t seen before.”
One of Hyundai Canada's goals has been to ensure that its decision makers reflect the composition of people visiting their showrooms.
Most consumers no longer default to particular brands when they are ready for their next vehicle, dealers and automakers say.
Mazda Canada COO Amy Fleming says new tariffs on China-made EVs put a “pause” on their arrival, but adds their presence in Canada is "inevitable."
The transition to electric vehicles, Tesla's alternative sales model, the expansion of charging infrastructure and more are pushing the automotive retail industry to evolve.
Jack Hollis, head of sales for Toyota Motor North America, said emissions regulations aimed at forcing wider EV adoption are far ahead of where consumers are.
EV demand is alive, but questions remain about its consistency, according to experts who discussed the topic at Automotive News Retail Forum: NADA.
Judy Wheeler, vice president of sales and regional operations for Nissan in the U.S., said the automaker plans to launch an updated version of its Nissan@Home program that allows customers a remote car buying experience.
A panel discussion at Automotive News Retail Forum: NADA in Las Vegas on Thursday covered how to make jobs flexible for employees in ways that boost retention rates.
Executives from Ken Garff Automotive Group and Swickard Auto Group joined Reynolds and Reynolds President Chris Walsh during Automotive News Retail Forum: NADA.