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The changing dynamics of roadside assistance: Evolving the customer experience

March 24, 2025 01:19 PM
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The roadside-services industry is leveraging new and emerging technologies aimed at rescuing stranded customers faster, while at the same time offering them more transparency into the rescue process. Brian Dieringer, President of Allstate Roadside, provides details about these technologies and breaks down how they greatly enhance customer satisfaction. He also explains how Allstate Roadside nurtures relationships with a large network of roadside providers to ensure customers receive top-notch service.

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