JM&A Group’s Scott Gunnell on the future of F&I: Key trends and dealer strategies at NADA 2025

Host Emma Hancock sits down with Scott Gunnell, President of JM&A Group, as he shares exclusive insights into the evolving world of finance and insurance (F&I) in the automotive industry. From digital retail transformation to customer experience enhancements, discover the key trends and strategies that will shape the future of F&I in 2025 and beyond. Learn how dealers can stay competitive, optimize profitability, and meet changing consumer expectations.