Here are selected results from Reputation.com's Automotive Reputation Report, which measures online customer sentiment.
Automotive brands, top 5
1. Lexus
2. Nissan
3. Acura
4. Subaru
5. Lincoln
Automotive brands, bottom 5
24. Hyundai
25. Land Rover
26. Volvo
27. Tesla
28. Mitsubishi
Large U.S. dealership groups, top 5
1. Hendrick Automotive
2. AutoNation
3. Group 1 Automotive
4. Sonic Automotive
5. Asbury Automotive
U.S. Dealerships, top 5
1. Hendrick Lexus Charlotte, Charlotte, N.C.
2. Gilbert & Baugh Ford, Albertville, Ala.
3. Mazda City of Orange Park, Jacksonville, Fla.
4. Keller Bros. Ford Lebanon, Lebanon, Pa.
5. King Ford, Murphy, N.C.
A new study of online reputation in the auto industry ranks Lexus the top vehicle brand and Hendrick Automotive the No. 1 large U.S. dealership group.