Retail

Canadian dealers suffering facelift fatigue, with less legal protection

NissanRedesign.jpg
Nissan’s NREDI 2.0 image program features stations with tablets for customers to configure vehicles, and dealers use the company’s NCAR tablet application to guide customers through their shopping.  (Nissan)
March 08, 2019 06:37 PM

Automakers are not easing up on mandated dealership image programs even as dealers grow increasingly opposed to costly renovations that they say are out of step with the rapidly changing technology that threatens to disrupt traditional business models.

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