Gilchrist: Technician shortage ‘dangerous'

Charlie Gilchrist, 2019 NADA chairman, summarized his goals for the year in four words: nurture, advocate, deliver and accountability. “We are one NADA,” he said. (JOE WILSSENS)

January 27, 2019 03:03 AM

Charlie Gilchrist used his inaugural speech as 2019 NADA chairman to address what he calls a "dangerous shortage" of qualified body shop technicians that threatens dealer profitability.

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