Higher F&I profits, sales per person at stores with fewer employees in April

Dealerships that identify as having established digital retailing processes reported higher finance and insurance profits in April than those that didn't, according to a study by the National Automobile Dealers Association and digital retailing provider Roadster. Respondents also reported selling more vehicles with fewer employees, an indication that digitizing more of the car-buying experience is alleviating some of the burden on salespeople.