Online review site has become an important recruiting and retention tool in auto retail

Bergstrom Automotive Group CEO John Bergstrom, third from left, with Director of Marketing Linda Moorhead, left, General Manager Rick Bergstrom and Marketing Manager Lisa Schamens at Bergstrom Lexus. John Bergstrom credits positive employee reviews on Glassdoor to his company’s culture.

September 20, 2019 02:41 AM

The Internet has not just brought transparency to automotive retailing in terms of vehicle pricing. It is also shining a light on how well people are treated — not just customers, but employees, too.

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