Muñoz tweaks Hyundai dealer pay plan amid mission to boost retail health

When Hyundai Motor America CEO Jose Muñoz pitched a new pay program to dealers at a meeting in Las Vegas last fall, there were plenty of skeptics in the room. Muñoz, just six months into the job, was best known to the retailers in the MGM Grand ballroom as a former top executive at Nissan North America, where dealer relations were in shambles.