Retail

In era of tight new-car margins, retailers dream up ways to free up cash

Dealerships are looking for new ways to keep profits up, including offering more tire-related services through their body shops, adding car washes and customizing vehicles. Some are also bringing advertising and IT functions in-house.
February 29, 2020 05:00 AM

Despite years of near-record sales of new cars and trucks in the U.S., dealers are increasingly being forced to diversify into new business enterprises to stay profitable. The culprit: new-car margins that don't pay the bills anymore amid intense competition.

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