Retail

Dealerships boost efforts to monitor online reviews

Gary Willenborg, general manager of Capistrano VW Mazda in San Juan Capistrano, Calif., said any dealership that doesn't prioritize soliciting online reviews will only get negative ones.
Gary Willenborg, general manager of Capistrano VW Mazda in San Juan Capistrano, Calif., said any dealership that doesn't prioritize soliciting online reviews will only get negative ones.
JC
By:
Jackie Charniga
February 08, 2020 05:00 AM

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