NADA

Academy covers all the bases

Participants in NADA's Dealer Academy gather in Washington in June 2014. The trip to Capitol Hill lets the students meet congressional leaders and discuss industry issues.
JG
By:
Jacquie Goetz Bluethmann
January 22, 2017 05:00 AM
None
> Dealer 101
The yearlong program of study at NADA's Dealer Academy includes courses on these dealership topics
  • Financial management
  • Parts
  • Service
  • Used vehicles
  • New vehicles
  • Business leadership
Source: NADA
HOLD_301239936_H2_-1_PWXZDIVTISOY.jpg Phibbs: "Real self-discovery"

Every three or four weeks, a new group of about 40 dealership employees assembles at NADA headquarters in Tysons, Va., to study at the association's Dealer Academy. These students learn all operations of a franchised new-vehicle dealership; a related NADA academy trains commercial truck dealers.

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