Why dealer's sold on one-price, one-person

Brian McCafferty: "We have gone through three major market disruptions - a deep recession, the Japanese tsunami and the Toyota unintended-acceleration issue - and we never changed our model once. Even in the toughest times, we have been successful."

By:

George Yacik

March 09, 2015 05:00 AM

Editor's note: An earlier version of this story, which also appeared on Page 30 of the March 9 issue, should have said One Toyota of Oakland (Calif.) ranked No. 136 on the 2014 list of the top Toyota dealers in the U.S., up 35 spots from 2013.

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