Retail

AutoNation adds collision centers to keep customers

Craig Stephens, right, AutoNation's director of collision services, confers with Bill Sloan, collision director at Champion Collision Center North Houston in Houston. After bringing its total of centers to 69 this year, AutoNation plans to add four to six centers next year.
AW
By:
Amy Wilson
November 07, 2011 05:00 AM

At AutoNation, success is all about keeping the customer coming back. And the nation's largest auto retailer has learned that collision centers are a good way to do that.

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